Offers 7×12 hours online technical support. Senior cycling advisors answer questions on equipment selection, usage and maintenance to ensure precise adaptation to needs.
Collaborates with international logistics partners to provide 48-hour delivery service, covering 56 countries' delivery networks with full logistics tracking for safe and on-time package arrival.
All products come with a 2-year warranty, support 30-day no-reason return and exchange, and provide professional repair and maintenance services to keep cycling equipment in new condition.
Members can participate in offline repairs, free equipment inspections, and have priority access to new product experiences and exclusive cycling route recommendations.
